Terms and conditions

These terms apply to the BookTruck website and to the donations made through it. BookTruck is a project of Asociația Culturală Cărțile pe Față (tax ID 37845446, registered office at str. Bistriței nr. 11, Cluj-Napoca), referred to below as “the association” or “we”. By using the website or donating, you agree to them.

1. Donations

• A donation is a voluntary gift to the association, with nothing given in return.
• Card payments are processed by EuPlătesc, a licensed payment processor. We never see or store your card details. You receive the payment confirmation by email.
• The money is used for the association’s activity, mainly the BookTruck mobile library: books, travel to villages and libraries for schools.

2. Monthly donations

When you choose a monthly donation, the same amount is charged to your card about every 30 days, for the period shown when you donate, of at most 5 years. You can stop it at any time by writing to us at salut@cartilepefata.ro; no payment is charged after the cancellation is processed.

3. Campaigns

• Campaigns are fundraising pages started by the association’s team or by its friends, for example to give a birthday. Every campaign is checked and approved by the association before it goes online.
• All the money donated on a campaign goes to the association, for BookTruck. The campaign’s author does not receive any of it.
• A campaign takes donations until its deadline or until the association closes it. Monthly donations started on a campaign continue for the period you chose; payments made after the campaign has ended support the association’s activity and are no longer counted in the campaign’s progress.
• Unless you choose to donate anonymously, the campaign page shows your name, your profile picture (if you have one on Gravatar), the amount and your message. With an anonymous donation, only the amount and the message are shown.
• The author is responsible for what their campaign says. The association may edit, close or remove a campaign, and may hide a donor’s message, when it is misleading, offensive or unrelated to the cause.

4. Refunds

Donations are not normally refunded. If you made a mistake (a wrong amount, a payment made twice), write to us at salut@cartilepefata.ro as soon as possible; we will look into it and, where justified, refund the amount to the card it was paid with.

5. Book orders

For books ordered on the website, the price, delivery and payment are those shown on the order page. As a consumer, you can also turn to the ANPC (anpc.ro) or to the European Online Dispute Resolution platform (ec.europa.eu/consumers/odr).

6. Content and intellectual property

The texts, photos, videos and logos on the website belong to the association or to their authors and may not be reused without permission. By publishing a campaign, its author allows the association to show its texts, photos and videos on the website and to share them to promote the campaign.

7. Liability

We try to keep the website accurate and available, but we cannot guarantee it will work without interruption. We are not liable for the content of external websites linked from ours.

8. Personal data

How we process your data is described in the privacy policy.

9. Changes and applicable law

We may update these terms; the version on this page applies, with the date of its last update. These terms are governed by Romanian law. We will try to settle any disagreement amicably first; otherwise, the competent Romanian courts will decide.

10. Contact

For any question about donations or campaigns, write to us at salut@cartilepefata.ro.